Invest in the Future of Compassionate Care
Invest in the Future of Compassionate Care
Terms of Service
Terms of Service
Revised: 7/28/2022
These Terms of Service include an arbitration clause. Please review the Arbitration section for more details.
These Terms of Service (“Terms”) govern your use of the Tombot website (“Site”) and any other services provided by Tombot (“Services”). Tombot, Inc. (“we” or “us”) operates the Site and Services. “You” refers to the user of the Site or Services.
BY USING THE SITE OR SERVICES, YOU AGREE TO THESE TERMS. PLEASE READ THEM CAREFULLY. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.
About the Site and Services Our Services include providing robo-dogs designed to assist therapy patients, seniors, dementia patients, and animal lovers who cannot care for a real pet. These robo-dogs behave like real dogs, wagging their tails, barking, and responding to touch.
Eligibility You must be at least 18 years old to use the Site or Services. If you are a minor or under the age of majority in your state, your parent or legal guardian must agree to these Terms on your behalf, and you may only use the Site and Services with their permission.
Terms of Sale
Shipping: When you place an order on the Site (“Order”), you must pay applicable shipping and processing fees (“Fees”). These Fees cover the costs associated with processing your Order, handling and packing products, and delivering the purchased items to you. Orders are shipped to the address you provide. Risk of loss and title for Orders pass to you upon delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
Payments: You represent that the payment information you provide is accurate, that your credit card company will honor your Fees, and that you will pay all Fees, including any applicable taxes. We will bill your credit card or alternative payment method for all Orders placed. If legal action is required to collect balances owed, you agree to reimburse us for all expenses incurred, including attorneys’ fees.
Inaccuracy Disclaimer: Occasionally, there may be information on the Site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, and availability. We reserve the right to correct any errors and update information at any time without prior notice, even after you have submitted your Order. If you do not wish to continue with your Order after a correction, please contact us to cancel or return your Order.
Special Offers: We may occasionally offer special promotions, referred to as “special offers,” which could include gifts with purchase, free shipping, or other promotional activities. These offers are typically for a limited time only.
Waitlist Terms We may offer a waitlist for certain items. Signing up for a waitlist does not obligate you to make a purchase, nor does it guarantee that we will supply you with any Services, including products. Joining a waitlist does not lock in pricing, delivery dates, or product features. We reserve the right to decline waitlist signups at our discretion. You can cancel your waitlist spot at any time by emailing us at [email protected].
Additional Terms Certain Services may have additional terms and conditions (“Additional Terms”). When applicable, we will make these Additional Terms available, and by using those Services, you agree to them.
Acceptable Use of the Site and Services You are responsible for your use of the Site and Services, including any use made using your account. To ensure a positive and safe user experience, we prohibit certain conduct, including but not limited to:
Violating any laws or regulations.
Infringing on others' intellectual property, privacy, or other rights.
Posting harmful, illegal, or offensive content.
Sending spam or unauthorized communications.
Engaging in unauthorized data collection, like spidering or harvesting.
Transmitting viruses or harmful code.
Harassing or stalking others.
Impersonating others or engaging in fraudulent activities.
Scraping or crawling web pages.
Circumventing security measures.
Reverse engineering our software or code.
Ownership We own or license all rights to the Site and Services, including the software, text, media, and other content (“Our Content”) as well as our trademarks, logos, and brand elements (“Marks”). These are protected under U.S. and international laws. You may not duplicate, copy, or reuse any part of the Site or Services without express written permission from Tombot, Inc.
Privacy Your privacy is important to us. Our Privacy Policy explains how we collect, use, protect, and share your personal information. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. Notify us immediately of any unauthorized access or use of your account. We are not liable for any damage or loss due to unauthorized access or use of your account.
Links The Site and Services may contain links to third-party websites. A link does not imply endorsement or affiliation. We are not responsible for any damage or loss from using third-party websites. Always review the terms and conditions and privacy policies of third-party sites.
Changes to the Site or Services We may update or discontinue the Site or Services at any time without notice.
Termination We reserve the right to deny access to the Site or Services to anyone and to terminate any user’s access at our discretion. If you violate these Terms, your permission to use the Site and Services automatically terminates.
Disclaimer and Limitations on Our Liability YOU USE THE SITE AND SERVICES AT YOUR OWN RISK. THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee the accuracy or completeness of content on the Site or Services, and we are not responsible for any errors, personal injury, unauthorized access, transmission interruptions, viruses, or damages resulting from using the Site or Services.
OUR LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF THESE TERMS WILL NOT EXCEED $100 OR THE AMOUNT YOU PAID FOR THE ORDER IN QUESTION, WHICHEVER IS GREATER.
Indemnification You agree to indemnify and hold harmless Tombot, Inc. and its Affiliates from any claims, costs, demands, losses, damages, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms.
Arbitration Agreement & Waiver of Certain Rights You and we agree to resolve any disputes through binding arbitration instead of court proceedings, waiving the right to a jury trial. Arbitration will be confidential and conducted according to the American Arbitration Association (“AAA”) Rules. The arbitrator’s decision will be final and enforceable in court. Arbitration costs will be managed to prevent prohibitive expenses.
This agreement does not prevent either party from seeking action in small claims court or from seeking provisional relief in court. Claims may not be arbitrated on a class or representative basis. If any provision in this section is deemed unenforceable, the remaining provisions will continue in effect.
Other Provisions We are not liable for delays or failures due to causes beyond our control. These Terms are governed by California law. Any legal action related to these Terms will be filed in Los Angeles, California, and you consent to the jurisdiction of those courts.
If any provision is found unlawful, it will be severable without affecting the remaining provisions. Failure to enforce a right or provision does not waive our right to enforce it in the future.
We may assign our rights and obligations under these Terms, including in the event of a merger, acquisition, or sale.
Changes to These Terms We may revise these Terms from time to time. If changes are made, we will notify you by posting the updated Terms on the Site. The changes will be effective as of the Revision Date. By continuing to use the Site or Services, you agree to the revised Terms.
Please print a copy of these Terms for your records and checkFooter the Site frequently for updates.
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19197 Golden Valley Rd #638, Santa Clarita, CA 91387, United States
Terms of Service
Terms of Service
Revised: 7/28/2022
These Terms of Service include an arbitration clause. Please review the Arbitration section for more details.
These Terms of Service (“Terms”) govern your use of the Tombot website (“Site”) and any other services provided by Tombot (“Services”). Tombot, Inc. (“we” or “us”) operates the Site and Services. “You” refers to the user of the Site or Services.
BY USING THE SITE OR SERVICES, YOU AGREE TO THESE TERMS. PLEASE READ THEM CAREFULLY. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.
About the Site and Services Our Services include providing robo-dogs designed to assist therapy patients, seniors, dementia patients, and animal lovers who cannot care for a real pet. These robo-dogs behave like real dogs, wagging their tails, barking, and responding to touch.
Eligibility You must be at least 18 years old to use the Site or Services. If you are a minor or under the age of majority in your state, your parent or legal guardian must agree to these Terms on your behalf, and you may only use the Site and Services with their permission.
Terms of Sale
Shipping: When you place an order on the Site (“Order”), you must pay applicable shipping and processing fees (“Fees”). These Fees cover the costs associated with processing your Order, handling and packing products, and delivering the purchased items to you. Orders are shipped to the address you provide. Risk of loss and title for Orders pass to you upon delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
Payments: You represent that the payment information you provide is accurate, that your credit card company will honor your Fees, and that you will pay all Fees, including any applicable taxes. We will bill your credit card or alternative payment method for all Orders placed. If legal action is required to collect balances owed, you agree to reimburse us for all expenses incurred, including attorneys’ fees.
Inaccuracy Disclaimer: Occasionally, there may be information on the Site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, and availability. We reserve the right to correct any errors and update information at any time without prior notice, even after you have submitted your Order. If you do not wish to continue with your Order after a correction, please contact us to cancel or return your Order.
Special Offers: We may occasionally offer special promotions, referred to as “special offers,” which could include gifts with purchase, free shipping, or other promotional activities. These offers are typically for a limited time only.
Waitlist Terms We may offer a waitlist for certain items. Signing up for a waitlist does not obligate you to make a purchase, nor does it guarantee that we will supply you with any Services, including products. Joining a waitlist does not lock in pricing, delivery dates, or product features. We reserve the right to decline waitlist signups at our discretion. You can cancel your waitlist spot at any time by emailing us at [email protected].
Additional Terms Certain Services may have additional terms and conditions (“Additional Terms”). When applicable, we will make these Additional Terms available, and by using those Services, you agree to them.
Acceptable Use of the Site and Services You are responsible for your use of the Site and Services, including any use made using your account. To ensure a positive and safe user experience, we prohibit certain conduct, including but not limited to:
Violating any laws or regulations.
Infringing on others' intellectual property, privacy, or other rights.
Posting harmful, illegal, or offensive content.
Sending spam or unauthorized communications.
Engaging in unauthorized data collection, like spidering or harvesting.
Transmitting viruses or harmful code.
Harassing or stalking others.
Impersonating others or engaging in fraudulent activities.
Scraping or crawling web pages.
Circumventing security measures.
Reverse engineering our software or code.
Ownership We own or license all rights to the Site and Services, including the software, text, media, and other content (“Our Content”) as well as our trademarks, logos, and brand elements (“Marks”). These are protected under U.S. and international laws. You may not duplicate, copy, or reuse any part of the Site or Services without express written permission from Tombot, Inc.
Privacy Your privacy is important to us. Our Privacy Policy explains how we collect, use, protect, and share your personal information. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. Notify us immediately of any unauthorized access or use of your account. We are not liable for any damage or loss due to unauthorized access or use of your account.
Links The Site and Services may contain links to third-party websites. A link does not imply endorsement or affiliation. We are not responsible for any damage or loss from using third-party websites. Always review the terms and conditions and privacy policies of third-party sites.
Changes to the Site or Services We may update or discontinue the Site or Services at any time without notice.
Termination We reserve the right to deny access to the Site or Services to anyone and to terminate any user’s access at our discretion. If you violate these Terms, your permission to use the Site and Services automatically terminates.
Disclaimer and Limitations on Our Liability YOU USE THE SITE AND SERVICES AT YOUR OWN RISK. THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee the accuracy or completeness of content on the Site or Services, and we are not responsible for any errors, personal injury, unauthorized access, transmission interruptions, viruses, or damages resulting from using the Site or Services.
OUR LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF THESE TERMS WILL NOT EXCEED $100 OR THE AMOUNT YOU PAID FOR THE ORDER IN QUESTION, WHICHEVER IS GREATER.
Indemnification You agree to indemnify and hold harmless Tombot, Inc. and its Affiliates from any claims, costs, demands, losses, damages, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms.
Arbitration Agreement & Waiver of Certain Rights You and we agree to resolve any disputes through binding arbitration instead of court proceedings, waiving the right to a jury trial. Arbitration will be confidential and conducted according to the American Arbitration Association (“AAA”) Rules. The arbitrator’s decision will be final and enforceable in court. Arbitration costs will be managed to prevent prohibitive expenses.
This agreement does not prevent either party from seeking action in small claims court or from seeking provisional relief in court. Claims may not be arbitrated on a class or representative basis. If any provision in this section is deemed unenforceable, the remaining provisions will continue in effect.
Other Provisions We are not liable for delays or failures due to causes beyond our control. These Terms are governed by California law. Any legal action related to these Terms will be filed in Los Angeles, California, and you consent to the jurisdiction of those courts.
If any provision is found unlawful, it will be severable without affecting the remaining provisions. Failure to enforce a right or provision does not waive our right to enforce it in the future.
We may assign our rights and obligations under these Terms, including in the event of a merger, acquisition, or sale.
Changes to These Terms We may revise these Terms from time to time. If changes are made, we will notify you by posting the updated Terms on the Site. The changes will be effective as of the Revision Date. By continuing to use the Site or Services, you agree to the revised Terms.
Please print a copy of these Terms for your records and checkFooter the Site frequently for updates.
Follow Us On Social Media